What is your refund policy?

All refunds due to a customer shall be paid via company check. Non-cash payments, like personal checks or money orders, are subject to a minimum fifteen (15) business day clearing period before a refund check will be issued by PBR. Credit card payments will be refunded after the settlement of the charge by the credit processor but no sooner than five (5) business days from the original purchase regardless of settlement.

All refunds will be less any fees incurred by PBR including, but not limited to, restocking fees, credit card processing fees, banking fees, shipping fees, and any other applicable cost incurred by PBR while attempting to fulfill a customer's order.